I am the maintenance director of Ad Astra Realty Property Management company. We use Cool Heat for 100% of our HVAC needs. Great communication and very honest! I trust Rick and his team and if I ever have any questions he has no problem walking me through things. I greatly appreciate how quickly they are able to get to service calls and they always get positive feedback from our tenants! Thank you so much for all of your hard work!

Cool Heat KC came out on an emergency call when temps were high. He stayed late and evaluated the entire system to ensure the repairs made were all that was needed for our older system. He was friendly, extremely knowledgeable, and we will not hesitate to call him again if we need additional service. We highly recommend this veteran owned and operated business!

I have never been more impressed with a service company! Our AC went out and I called Cool Heat KC on Sunday of Labor Day Weekend as they came highly recommended to us. I was expecting to get an answering machine, but Rick picked up right away and came over immediately. He spotted the issue and fixed it right away. Could not have been a better experience all around. He was incredibly kind, informative, and professional. We will be customers for life and will happily refer to our friends and family as well. Thank you!

Even when the temps are in the 90’s and you ‘hear a weird noise’ coming from the air conditioner, Rick and his team are ‘on it’ to resolve and repair the issue!!! Super Fast … Super Friendly … Super Efficient!!!

Love Cool Heat KC! Rick, Zach, and Luke were all very professional. Rick walked me through the conditions of my current HVAC system and put into terms I could easily digest and understand what needed to be done. His team spent their day replacing my entire HVAC system and even built a custom piece for me. I cannot recommend this group enough. Thank you so much!

Rick and his team went above and beyond to help us out this summer. Our AC unfortunately died after 20 years and we decided to replace the AC and Furnace instead of repairing. Rick came out, listened to our needs and plans, recommended an AC/Furnace that met those and our budget and got us on the schedule. We were leaving for vacation in a couple days and Rick offered to do the replacement while we were away so we would have AC when we returned. I even got a call on vacation that they were going to be coming out a couple days earlier than originally scheduled to replace the AC/Furnace. When we got home, you couldn’t even tell they had been there! The new AC and furnace were fully installed, the old units removed, and the areas around the units and pathways through the home were cleaner than we left them. I would highly recommend Cool Heat KC, Rick, and his team for any of your HVAC needs. Best part, the price he quoted is the price we paid, he didn’t try to change order / increase the price at all. He’s honest, reliable, and professional.

Our next door neighbor recommended Rick when Mom’s old air conditioner was lagging badly at the beginning of this summer, 2021. He bucked it up with refrigerant. He explained the cost and that this reboot might last a year or 2 before it would be time for a new AC using the current refrigerant type. We also discovered we were buying the wrong filters-were too heavy duty for a house with no pet hair to filtered-replaced them and put us on his replacement schedule. Couldn’t have been happier with our neighbor’s recommendation – Rick is friendly, polite, good to talk to, explains everything and takes into account costs for his customers.

Cool Heat KC is great! We hired them for regular maintenance and Rick came out personally and took time to answer all our questions as new homeowners. Also, our neighbor’s AC went out one evening and I recommended Cool Heat KC and it was fixed by the following morning!

Rick and his crew are great. They are extremely professional and responsive. When my home AC went down they came out late at night to get me up and running and even had a portable unit with them that could cool a bedroom for us to sleep in if we had needed it! I highly recommend them!